# Gabriel Kanev > Source: https://gkanev.com/ > Machine-readable version - 2026-09-06 --- Skip to main contentESC# Hey, I’m Gabriel. I build software, research user feedback, and take things apart to see how they work. You can call me Gabo. I live in Ruse, Bulgaria. Away from the screen, I’m usually working on our apartment, tinkering with a car, or finding room for another home server. [Image: Gabriel Kanev]## From support to building things. I’ve spent **12+ years** working on products, listening to customers, and learning from what went wrong. That has taken me through my own businesses, open-source projects, and research. I still like getting into the details myself. [Here’s more about me.](/about-me/) Your emailSay hello## What I spend my time on [Image: Hand-drawn clipboard illustration]### Things I build I co-founded Bimbala, a tool for customer feedback. I also make WordPress plugins, server calculators, and small tools for problems I run into. [Learn more →](/projects/)[Image: Hand-drawn magnifying glass and chart illustration]### User feedback & research Working in support got me interested in what people actually mean when they ask for something. My PhD research looks at how software can help make sense of that feedback. [Learn more →](/research-publications/)[Image: Hand-drawn notebook illustration]### Things I write Notes on software, AI, security, and things that took too long to fix. Sometimes a guide, sometimes an opinion, occasionally a rant. [Learn more →](/posts/)## Latest writing What I’ve been trying, fixing, and thinking about. [See all writing →](/posts/)SoftwareJune 9, 2026### Why I Built Shopify Ops Personal thoughtsApril 14, 2026### Why Rise of Cultures Finally Lost Me Personal thoughtsJanuary 13, 2026### What if We Just… Made Billionaires Fix Their Companies to Avoid Taxes? ## Have something in mind? I also work with teams on product decisions, technical audits, and performance problems. Send me what you’re working on. Or just write if something here caught your interest. [Let’s talk →](/contact-me/)**Email** [hello@gkanev.com](mailto:hello@gkanev.com) **Based in** Ruse, Bulgaria **Elsewhere on this site** [Life lately](/now/) · [My setup](/uses/) · [Books I’m writing](/books/) · [Talks](/speaking/) ## Navigation - [About](/about-me/) - [Uses](/uses/) - [Now](/now/) - [Resources & Guides](/resources-and-guides/) - [Speaking](/speaking/) - [Writing](/posts/) - [Work & Experience](/work/) - [Projects](/projects/) - [Books](/books/) - [Research Publications](/research-publications/) - [Contact me](/contact-me/) - [Design Kit](/design-kit/) - [FAQ](/faq/) - [Sitemap](/sitemap/) - [Sustainability](/sustainability/) - [Product Strategy](/product-strategy/) - [Consulting](/consulting/) - [Performance Audits](/performance-audits/) - [Audits & Assessments](/audits/) - [Sponsoring](/sponsoring/) - [LinkedIn](https://linkedin.com/in/mrgkanev/) - [X (formerly Twitter)](https://twitter.com/mrgkanev/) - [GitHub](https://github.com/mrgkanev/) - [YouTube](https://youtube.com/@mrgkanev/) - [RSS](/rss.xml) - [Atom](/atom.xml) - [JSON Feed](/feed.json) - [Privacy Policy](/privacy-policy/) - [Terms & Conditions](/terms-and-conditions/) - [Accessibility](/accessibility-statement/) --- Generated by astro-inference | https://gkanev.com/llms.txt