Tag: AI
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When your AI support bot becomes the attack surface
Most businesses today use smart AI-powered chatbots to offload a big chunk of support work from human agents. Done well, these bots save time for both customers and companies. Under the hood, many of these systems rely on retrieval-augmented generation (RAG). Think of it as a combination of a search engine and a language model.…
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![Why digital preservation is failing]()
Why digital preservation is failing
For decades, we’ve had the “comforting” myth that “the internet never forgets.” Yet every week brings news of another digital graveyard – websites shutting down, archives disappearing, and irreplaceable historical content vanishing forever. The recent closure of AnandTech’s article archive is just the latest casualty in what has become a crisis of digital memory. The…
